Healthcare KPIs Masterclass:Measure What Matters, Improve Results

Choose the right indicators, build dashboards and turn numbers into action.

  • Self-paced recorded video
  • 17 lessons
  • Certificate of completion
  • Taught by expert instructors
Ahmed Habib

Ahmed Habib

Healthcare quality specialist & educator

Last Updated

Oct 2026

Language

English & Arabic

Course Overview

Turn data into better outcomes. This recorded course teaches you how to measure, monitor, and improve healthcare performance using KPIs, dashboards, and benchmarking. Learn to set meaningful targets and translate metrics into action that elevates the quality of care. Built for quality managers, administrators, and analysts who want to deliver measurable, lasting results.

What You Will Learn In This Course

By the end of this course you will be able to:
  • Define meaningful KPIs for clinical and operational performance
  • Collect, analyse and interpret performance data
  • Build dashboards and performance reports
  • Turn data into concrete improvement actions
  • Monitor outcomes and drive accountability

Who can attend this course?

This course is ideal for:
  • Quality and performance-improvement staff
  • Department heads and managers
  • Data and information analysts in healthcare
  • Administrators and operations leaders
  • Clinicians involved in service improvement

Course Curriculum

5 modules · 17 lessons
Welcome and Course Roadmap
Performance Management in Healthcare
Linking Strategy to Performance
Types of Indicators: Structure, Process, Outcome
SMART KPIs
The KPI Definition Sheet: Numerator, Denominator, Target
Clinical vs Operational KPIs
Benchmarking and Target Setting
Data Sources and Collection Plans
Data Validation and Data Quality
Analyzing Trends and Variation
Dashboard Design Principles
Building a KPI Dashboard in Excel
Reporting to Committees and Leadership
Turning Findings into Improvement Actions
Accountability and Performance Reviews
Monitoring Outcomes

Knowledge & Skills You Will Learn

  • performance management healthcare
  • healthcare KPIs
  • performance measurement
  • benchmarking
  • quality indicators
  • healthcare dashboards
  • performance improvement

Your instructor

Ahmed HabibAH

Ahmed Habib

Healthcare quality specialist & educator

  • CPHQ certified
  • MBA
  • 11+ years in hospital quality
  • University lecturer

Ahmed has led quality and patient-safety programmes in Cairo hospitals and has taught healthcare quality at university level.

Certificate

Earn a verified certificate of completion

Certificate of completion awarded upon successfully finishing the course.

Medicova

A shareable certificate you can add to your CV and LinkedIn.

Reviews

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Frequently Asked Questions

  • How to design KPIs, build performance dashboards, set targets, and use benchmarking to drive improvement.
  • Quality managers, department leads, data analysts, and healthcare administrators.
  • No advanced background needed; concepts are explained from the ground up.
  • Yes, a certificate of completion is provided.
  • Fully recorded and self-paced with 12 months of access.

Learn a skill you can use at work.

Start the master class today — try it risk-free for 7 days.

Secure payment · 7-day satisfaction guarantee

Course Features
1,800.00 EGP
Watch 2 free lessons

Secure payment · 7-day satisfaction guarantee

  • Lessons
    17 · 5 modules
  • Certificate
    Included
  • Access
    12 months
  • Self-paced — learn on any device
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1,800.00 EGP

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