Running hospitals, clinics and health businesses. Absorbs the old Business Administration.
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About this category
Running a hospital or clinic takes more than clinical skill. These courses cover the business of healthcare: hospital and strategic management, operations, leadership, human resources, finance and revenue cycle, supply chain, marketing and project management. They are designed for clinicians stepping into management and for administrators who want healthcare-specific skills.
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SBAR (Situation, Background, Assessment, Recommendation) is a structured communication tool that makes clinical handovers clear and complete. It reduces errors by ensuring the listener quickly understands the situation, relevant history, the sender's assessment, and what action is needed.

BLS (Basic Life Support) covers core resuscitation skills such as CPR and defibrillation for all healthcare workers, while ACLS (Advanced Cardiac Life Support) adds advanced interventions like medications and rhythm management for those managing cardiac emergencies. ACLS builds on BLS.

Infection prevention and control (IPC) is the set of practices that stop the spread of infection in healthcare. Its foundation is standard precautions, hand hygiene, personal protective equipment, safe handling of sharps and equipment, and cleaning, which together break the chain of infection.

Medication errors are prevented by tackling their common causes: interruptions, look-alike drugs, unclear communication and workload. Effective strategies include standardised processes, independent double-checks for high-risk drugs, clear labelling, and technology such as barcode administration.
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